Conflict among employees is inevitable in the workplace. As a leader, you may be called upon to intervene in conflicts, especially interpersonal conflicts, which are the most common. Considering this please address the following prompts in your discussion prompt:
- Describe an interpersonal conflict you have seen in the workplace.
- Describe how this conflict was solved, and by whom.
- Discuss approaches that you would use to increase the effectiveness of this kind of conflict’s resolution.
Please be sure to validate your opinions and ideas with citations and references.
