See attached doc
First, read Chapter 10 in
The Essential Workplace Conflict Handbook. Additionally, read the
CONTROL Supplementary Document
as well as
CONTROL: The Final Phase of a DMAIC Project
.
In your initial post, address the following:
· Can you find any limitations to your Control phase that should be addressed? What are they specifically?
· What might you need to do to ensure that the process owners in the organization will accept your Control measures?
· How will the Control phase learning apply to your organization’s specific conflict or to the Garden Depot case study?
350-450 words excluding references, APA format and 3 references