I went to the Etihad Airways Muscat Office since I was having trouble with my online reservation. At first, I was concerned, but the staff promptly resolved my issue. They verified all the information and printed my ticket. After that, I felt considerably better. The personnel was amiable, and the office atmosphere was serene. They made sure I understood everything and didn’t rush me. Such great customer service is uncommon. I’m glad I went with Etihad Airways and will do so once more.