Hello! This is a discussion topic, thank you! 1.  Service companies sell an experience. Perform an Internet search for Customer Service Hall of Fame. Be

Hello! This is a discussion topic, thank you!

1.  Service companies sell an experience. Perform an Internet search for Customer Service Hall of Fame. Be sure to cite your references.

Approach to Research:

Briefly tell us about your approach to your research.

Methodology Analysis:

Now review the methodology used in the surveys you found. You may have to do a bit more research to find this. Answer: How robust and trustworthy is the methodology? What do you like? What would you do differently?

Creating Great Service Analysis:

Analyze the companies that top the hall-of-fame list as well as those on the bottom. Apply that analysis to Answer: What do they do that makes them great service companies?

Please organize your post with the following headers. Be sure to answer the above questions under each section.

Approach to Research

Methodology Analysis

Creating Great Service Analysis

References–be sure to give the references of the surveys you found.

Share This Post

Email
WhatsApp
Facebook
Twitter
LinkedIn
Pinterest
Reddit

Order a Similar Paper and get 15% Discount on your First Order

Related Questions

Unit 5 DB: Staffing Updates Unit This is a FEMA Incident Organization Chart (ICS-207) document. Refer to this document when completing the Unit 5

Unit 5 DB: Staffing Updates Unit This is a FEMA Incident Organization Chart (ICS-207) document. Refer to this document when completing the Unit 5 Discussion Board.  Department of Homeland Security. (n.d.). Incident organization chart (ICS 207). FEMA ://training.fema.gov/emiweb/is/icsresource/assets/ics%20forms/ics%20form%20207,%20incident%20organization%20chart%20(v3).pdf Assume you have been assigned as either the Logistics Section Chief or the

Successful organizations value candid communication even when the news isn’t good. Unsuccessful organizations, on the other hand, often ignore problems. In

Successful organizations value candid communication even when the news isn’t good. Unsuccessful organizations, on the other hand, often ignore problems. In successful organizations, colleagues who speak up and raise issues are rewarded. In unsuccessful organizations, those who speak up are criticized. Most organizations exist somewhere on a continuum when it

1) DEFM311(due 2024/09/27) The assignment this week is to create an 18-page PowerPoint presentation that covers the below topics. Describe the

1) DEFM311(due 2024/09/27) The assignment this week is to create an 18-page PowerPoint presentation that covers the below topics. Describe the responsibilities of the contracting officer Describe the basics of government contracts Explain the contracting cycle LO-   Explain how procurement fraud and ethics plays a pivotal role within the contracting community

Unit 4 DB: The Impact of Outside Influences  Glarum, J., & Adrianopoli, C. (2020). Decision making in emergency management. Elsevier Research and briefly

Unit 4 DB: The Impact of Outside Influences  Glarum, J., & Adrianopoli, C. (2020). Decision making in emergency management. Elsevier Research and briefly describe an incidence when a crisis decision was impacted by political or financial influences or ethical consideration(s). Briefly describe how these influences or considerations affected the outcome of