Hello! This is a discussion topic, thank you! 1.  Service companies sell an experience. Perform an Internet search for Customer Service Hall of Fame. Be

Hello! This is a discussion topic, thank you!

1.  Service companies sell an experience. Perform an Internet search for Customer Service Hall of Fame. Be sure to cite your references.

Approach to Research:

Briefly tell us about your approach to your research.

Methodology Analysis:

Now review the methodology used in the surveys you found. You may have to do a bit more research to find this. Answer: How robust and trustworthy is the methodology? What do you like? What would you do differently?

Creating Great Service Analysis:

Analyze the companies that top the hall-of-fame list as well as those on the bottom. Apply that analysis to Answer: What do they do that makes them great service companies?

Please organize your post with the following headers. Be sure to answer the above questions under each section.

Approach to Research

Methodology Analysis

Creating Great Service Analysis

References–be sure to give the references of the surveys you found.

Share This Post

Email
WhatsApp
Facebook
Twitter
LinkedIn
Pinterest
Reddit

Order a Similar Paper and get 15% Discount on your First Order

Related Questions

For this assignment, you will identify and take notes on at least four high-quality sources related to your course project topic. As noted in this week’s

For this assignment, you will identify and take notes on at least four high-quality sources related to your course project topic. As noted in this week’s Assignment Connection, high-quality sources include, but are not limited to, scholarly articles scholarly books periodical articles from respected publications interviews with experts or those

Why do organizations need to employ project management separate from regular management of the departments in the organization?  Isn’t the management of

Why do organizations need to employ project management separate from regular management of the departments in the organization?  Isn’t the management of production (manufacturing) of products and services and the business functions that support production enough?   As you formulate your thoughts on this topic, you might wish to first think

Why Project Management?Why do organizations need to employ project management separate from regular management of the departments in the organization?  I

Why Project Management?Why do organizations need to employ project management separate from regular management of the departments in the organization?  Isn’t the management of production (manufacturing) of products and services and the business functions that support production enough?   As you formulate your thoughts on this topic, you might wish to

Discussion Transformational leadership has been defined as the “New Leadership” paradigm in Chapter 8 of your textbook. Explain the concept of

Discussion Transformational leadership has been defined as the “New Leadership” paradigm in Chapter 8 of your textbook. Explain the concept of transformational leadership and how Burns interpreted the concept. Distinguish between transactional, transformational leadership, and charismatic leadership. According to research, how might Millennials resist or respond poorly to the transformational

DISCUSSION AND ASSIGNMENT This week you have been introduced to the Skills, Behavioral, and Situational approaches to Leadership.  Define each of these a

DISCUSSION AND ASSIGNMENT This week you have been introduced to the Skills, Behavioral, and Situational approaches to Leadership.  Define each of these approaches and their major components such as personal skills or kinds of behaviors. Lastly, define ‘leadership style’ and share an insight you had after completing the two self-assessments